Special Passenger Assistance Agent
Job Description
Receiving information for special passenger assistance. Guiding and assisting elderly people, disabled individuals, and unaccompanied children. Providing wheelchair assistance in the terminal area according to the procedure. Coordinating with check-in staff, security, and related units. Monitoring the assistance process from the moment the passenger arrives at the airport until the handover is completed. Ensuring that passengers receive safe, attentive, and compliant assistance.
Requirements
Graduated from high school or higher. In good health, with a friendly and patient attitude. Possess good communication and problem-solving skills. Have a sense of responsibility and the ability to work in a team. Able to work in shifts, including weekends and holidays. Preference will be given to candidates who have previously worked in the service or customer care field.
Benefits
Trained in customer care and support skills for special passengers. Professional and humane working environment. Entitled to insurance benefits as per regulations. Receiving shift allowances and appropriate welfare benefits. Opportunities for professional development and career advancement.
How To Apply
Candidates send CV to hr.tuyendung@example.com with the subject [APPLICATION] Special Passenger Assistance - Full Name.
The application includes:
Application CV.
Resume.
Relevant degrees and certificates.
Recommendation letter or confirmation of customer service experience (if any).