To and from the airport

The ticket counter is located right in the arrival hall, and the staff will guide you to the appropriate route for your destination.

Purchase tickets at the counter or on the bus, keep the ticket for inspection when needed.

Buses stop at the designated passenger drop-off points in the city center.

Send flight information, number of people, and destination address to the transport company at least 24 hours in advance.

The car service will confirm the pickup time and send the driver's information via message.

The driver waits at the arrival hall with a sign bearing the passenger's name.

After collecting luggage and completing the necessary procedures, passengers should follow the signs to the taxi pickup area located outside the terminal. If you have not identified the pickup location, please contact the information desk or airport staff for guidance. Do not follow the invitations of individuals not affiliated with the confirmed transportation service.

Passengers can choose a taxi at the designated pick-up point or book a vehicle through the transport service's application. Before getting into the vehicle, please check the vehicle information, confirm the destination, and understand how the fare is calculated. If booking a vehicle through the application, it is necessary to compare the license plate number and driver information with the information on the application.

Before starting your journey, please clearly inform the driver of your destination address and confirm the fare calculation method. Passengers should inquire in advance about any additional fees that may arise, if any. During the journey, please monitor the route and keep the receipt or trip information for convenient reference when necessary.

Passengers should check and secure their luggage before leaving the vehicle. Do not forget your passport, phone, wallet, or personal belongings in the vehicle. If any issues arise regarding luggage, fees, or service quality, please keep your trip information and contact the carrier for assistance.

The stop is located right in front of Terminal T1 and T2, with route number signs.

See the route information board to choose the correct vehicle to your desired destination.

Buy tickets on the bus or use an electronic ticket if the route supports it.

Follow the Bus sign from the arrival hall to reach the pickup point, carry-on luggage is allowed on the bus.

Place luggage in the designated area and listen to the stop announcements on the vehicle.

Monitor the display board for stops and ring the bell before reaching the drop-off point.

Passengers must sit in their designated seats, not stand or cling to the outside of the vehicle while it is in motion.

Place luggage in the designated area, do not obstruct the boarding and disembarking pathways.

Follow the driver's instructions when getting on and off the vehicle and while the vehicle is in motion.

The electric vehicle pickup point is located at the main halls, with clear signage.

Notify the destination coordination staff to arrange a vehicle.

The vehicle takes passengers to the check-in counter or parking lot as requested.

Buses operate continuously from early morning until late evening with a frequency of about 10 to 15 minutes per trip.

Passengers are responsible for loading their luggage onto the vehicle, staff will assist if needed.

Call the hotline number posted on the vehicle if you need assistance or wish to provide feedback on the service quality.