Passenger support point at Noi Bai Airport2

Facilities & Services

The passenger support points at Noi Bai Airport provide information about flights, guidance on movement, assistance in finding amenities, and answers to questions during the check-in process. Passengers can contact staff at designated locations in the terminal for assistance.

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LOCATION
ABOUT
T1
Location Information desk at the departure hall
Phone 024 3587 6611
Time 05:00 – 23:00 daily
Payment Tiền mặt, ví điện tử
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T1
Location Quầy thông tin tại sảnh về
Phone 0362598741
Time 05:00 – 22:00 hằng ngày
Payment Tiền mặt, ví điện tử
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T2
Location Passenger assistance counter at the arrival hall
Phone 024 3587 6611
Time 05:00 – 23:00 daily
Payment Tiền mặt, ví điện tử
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The passenger assistance points at Noi Bai Airport are places that provide information and guidance during the passengers' movement through the terminal. Here, passengers can learn about flight information, identify the locations of functional areas, look up amenities, and receive guidance when facing difficulties. Assistance points are arranged in the departure and arrival halls, helping passengers conveniently seek information before departure or after landing. When assistance is needed, passengers can contact the nearest information desk for appropriate guidance.